Lab Operations and Support Consultant

Job Description: Berklee is seeking a Lab Operations and Support Consultant to provide technical and operational support for our cutting-edge music technology labs and classrooms. This role ensures students, faculty, and visiting artists can create, collaborate, and learn without disruption. What You’ll Do: Provide in-person, remote, and on-call support for music technology equipment, A/V systems, DAWs, synthesizers, and more. Troubleshoot, maintain, and test software, hardware, and networked systems. Assist faculty and students during classes, labs, and events. Supervise, train, and mentor 30–45 student employees. Document processes, track equipment usage, and implement lab upgrades and projects. Who You Are: B.A. in Music Technology or related field with 1–2 years of experience in technical support. Skilled in DAW operation, audio production, MIDI, sound design, and A/V troubleshooting. Proficient with audio software (Pro Tools, Logic Pro, Ableton Live, Cubase) and hardware synthesizers. Strong communicator, organized, inclusive, and collaborative. Why Berklee? At Berklee, creativity and innovation thrive. We’re student-centered, mission-driven, and committed to a workplace that values diversity, inclusion, and work-life balance. Employees enjoy professional development opportunities, a vibrant collaborative culture, and comprehensive benefits designed to support your growth and well-being. Hiring Range: $28.50 - $29.21 per hour; hourly rate dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at...